The Research Process in 5 Inspiring UX Case Studies

I have been on a journey of rapid growth in User-Centered Design. To prepare for User Research interviews, I have been studying inspiring case studies.

Process graphic from the Fitbit case study

At Twitter, they ask you to present case studies, addressing project context, research questions, methods, participant sampling, insights, and impact.

Studying projects with this perspective has enabled me to better understand other researchers’ process and has increased my appreciation for the craft.

Here are a few case studies that I enjoyed with process breakdowns. I have included a mix of discovery and evaluative-focused projects. Enjoy :)

I. Promoting Connection: Designing Social Media Experiences to Support People with Eating Disorders @Facebook Research

The result of rigorous user research.

• Secondary Research
• Subject Matter Expert Focus Groups
• 1:1 User Interviews